AMPLIFY Culture

Mission
At AMPLIFY, our culture starts with our mission statement:  Amplify is people helping people achieve financial success.  Our mission statement proclaims what we do and who we do it for. It is about providing solutions and adding value. It is our commitment, our purpose for existing.

Culture
Our culture provides a supportive environment where every team member is motivated and inspired to go beyond the typical service interaction and provide extraordinary experiences, both internally and externally.  Team members are encouraged to look at the big picture and strive for solutions to produce positive results.

You are empowered to make decisions that will make a lasting impression on those around you. We challenge you to use creativity and innovation to go beyond your current capabilities and go beyond traditional banking.

Values
At AMPLIFY, we have certain values that help us decide what we should do in any given situation.  Those values are:

• Respect
• Service
• Accountability
• Commitment
• Honesty

Recognition
We recognize that the success of our organization depends on the contribution of the team members within it. Our recognition program is designed to honor those contributions. 

• Champion Award - honors team members who go above and beyond to assist internal or external customers
  
• Pursuit of Excellence Award - recognizes team members for achieving certifications or degrees, publishing an article, representing AMPLIFY by speaking at an event, participating in a professional development group, or holding a leadership role in a professional association
  
• Keen Observer Award - recognizes team members who have protected AMPLIFY and our members by applying keen observation skills to prevent fraud
  
• Blaze Award -   recognizes team members who have blazed a trail with actions that are outside the scope of their job and benefit Amplify by:
  • providing leadership, or
  • recognizing and suggesting efficiencies or opportunities that Amplify goes on to implement
    
• Back Office Member Advocate (annual) -honors a Back Office individual who strives to produce the best possible outcome for our members. This person is someone who regularly:
  • bends over backwards to assist front office team members with member needs, and who doesn't hesitate to help a member directly if the situation arises, and/or
  • looks for ways to improve back office processes to enhance the member experience we provide
    
• Front Office Member Advocate (annual) -honors a Front Office individual who strives to produce the best possible outcome for our members and truly help them achieve financial success. This person has a passion for:

  • helping members by cross-selling the best products and services for each unique situation,

  • bringing up new ideas to better serve them,

  • speaking out on issues of concern, and  

  • engaging in healthy debate to help members accomplish their goals.
    

• Department of the Year (annual) -recognizes a department which demonstrates exemplary professionalism and enforces accountability in the achievement of credit union goals at all levels of the organization
  
• Outstanding Achievement (annual) -  

  This award recognizes one Manager/Supervisor and one team member who has had a remarkably positive impact on Amplify team members, members and the community during the prior year while upholding our values of Commitment, Honesty, Respect, Service, and Accountability

• Tenure Award - honors team members who have reached a milestone anniversary with AMPLIFY